Refund Policy
At Leafy Sprouts, we are committed to providing you with high-quality microgreen seeds and growing supplies. If for any reason you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The product must be returned within 30 days of purchase.
- The item must be unused and in its original packaging.
- Proof of purchase must be provided (e.g., receipt or order confirmation).
How to Request a Refund
If you meet the above criteria and wish to request a refund, please follow these steps:
- Contact our customer service team at [email protected].
- Provide your order number and a brief explanation of the reason for the return.
- We will send you detailed instructions for returning the item.
Processing Refunds
Once we receive your returned item, we will inspect it and notify you regarding the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow up to 14 days for the refund to appear in your account.
Exclusions
Please note that we do not offer refunds on:
- Opened seed packets or growing kits that have been used.
- Items marked as “final sale.”
Contact Us
If you have any questions about the refund process or our policy, please do not hesitate to reach out to us at:
- Email: [email protected]
We appreciate your understanding, and we are dedicated to ensuring your satisfaction with our products!